Cancellation Policy

1. Booking Cancellation

Guests may request cancellation of hotel bookings through eReserveHub based on the cancellation terms provided by the hotel at the time of booking.

• Cancellation policies may vary by hotel
• Some bookings may allow free cancellation
• Non-refundable bookings may not qualify for refunds
• Cancellation deadlines must be followed

2. Refund Eligibility

Refund eligibility depends on the hotel’s cancellation rules and the booking type selected during reservation.

• Eligible refunds are processed after cancellation approval
• Refund timelines may vary depending on payment providers
• Service or processing fees may be non-refundable
• Refunds are issued to the original payment method

3. Booking Modifications

Changes to booking dates, guest details, or room preferences may be allowed depending on hotel availability and policies. Additional charges may apply for modifications.

4. No-Show Policy

If a guest does not arrive at the hotel without prior cancellation, the booking may be treated as a “No-Show,” and refunds may not be provided according to the hotel’s policy.

5. Special Circumstances

In exceptional situations such as natural disasters, travel restrictions, or emergencies, cancellation and refund decisions may be reviewed on a case-by-case basis.

• Government travel restrictions
• Natural disasters or emergencies
• Unexpected operational issues
• Hotel-specific emergency policies

6. Third-Party Payment Processing

Refund processing times may vary depending on banks, payment gateways, or card providers. eReserveHub is not responsible for delays caused by third-party financial institutions.

7. Policy Updates

eReserveHub reserves the right to update or modify this Cancellation Policy at any time. Changes will be reflected on this page.

8. Contact Us

If you have questions regarding cancellations, refunds, or booking changes, please contact us:

eReserveHub
Email: support@ereservehub.com
Website: https://ereservehub.com